Legal

Privacy Policy

Last updated: 21 May 2024 · UK GDPR Compliant

1. Data Controller

Axiom Peptides Ltd is the data controller responsible for your personal data. Contact: research@axiompeptides.co.uk. We are registered with the Information Commissioner's Office (ICO) as a data controller.

2. Data We Collect

  • · Identity data: Name, age verification status
  • · Contact data: Email address, delivery address
  • · Transaction data: Order details, payment records (not card numbers)
  • · Technical data: IP address, browser type, cookie data
  • · Marketing data: Preferences and communications consent

3. Legal Basis for Processing

  • · Contract performance: Processing orders and delivery
  • · Legal obligation: Tax records, fraud prevention
  • · Legitimate interests: Website operation, security, improving services
  • · Consent: Marketing communications (where applicable)

4. How We Use Your Data

  • · Processing and fulfilling your research compound orders
  • · Sending order confirmations and COA documents
  • · Responding to enquiries and customer service
  • · Fraud prevention and security
  • · Legal compliance and record-keeping
  • · Improving our website and services

5. Data Sharing

We share your data only where necessary:

  • · Wallid: Open Banking payment processing (FCA regulated)
  • · Resend: Transactional email delivery
  • · Delivery couriers: Name and address for order fulfillment
  • · HMRC: Tax obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

6. Data Retention

  • · Order records: 7 years (HMRC requirement)
  • · Account data: Duration of relationship + 1 year
  • · Marketing consent: Until withdrawn
  • · Technical/cookie data: As per cookie policy

7. Your Rights Under UK GDPR

You have the right to:

  • · Access your personal data
  • · Rectify inaccurate data
  • · Erasure (right to be forgotten, subject to legal obligations)
  • · Restrict processing
  • · Data portability
  • · Object to processing based on legitimate interests
  • · Withdraw consent at any time (where consent is the basis)

To exercise any right, contact us at research@axiompeptides.co.uk. You also have the right to complain to the ICO: ico.org.uk.

8. Cookies

We use essential cookies required for site operation, and optional analytics cookies. See our Cookie Policy for details.

9. International Transfers

Where we transfer data outside the UK, we ensure adequate safeguards are in place (Standard Contractual Clauses or UK adequacy decisions).